Reset and Rise: Recognizing When It’s Time to “Re-boot” Certain Areas of Business

Periodically assessing and recalibrating your Christian business isn’t just good practice—it’s essential for maintaining spiritual alignment and operational effectiveness. Just as we reboot our computers to restore functionality, Christian businesses need strategic resets to ensure they’re fulfilling their dual purpose of providing valuable goods or services while glorifying God.

Recognizing when your business needs a reboot requires attentiveness to several key indicators. The first warning sign often manifests as spiritual or leadership fatigue—that feeling where passion wanes, joy diminishes, and connection to your original calling grows distant. This spiritual exhaustion frequently coincides with operational challenges like declining sales, increased employee turnover, or productivity decreases. Sometimes, personal life factors such as health issues or family crises can further exacerbate these conditions, creating a perfect storm that necessitates comprehensive renewal.

The mission and vision of your business serve as its spiritual and operational compass. When these foundational elements become unclear, outdated, or misaligned with biblical values, your entire organization can drift off course. Rebooting this area requires gathering key stakeholders for earnest prayer, thoroughly assessing whether your mission reflects biblical values like service and integrity, and then revising your statements to clearly integrate faith and business goals. As Colossians 3:23-24 reminds us, “Whatever you do, work at it with all your heart as working for the Lord, not for human masters”—a principle that should permeate your company’s purpose.

Leadership sets the tone for your entire organization, making leadership renewal particularly critical. Christian leaders are called to model servant leadership as exemplified by Jesus in Mark 10:42-45, where He establishes that greatness comes through service. When leaders begin prioritizing personal gain over organizational wellbeing or making decisions without biblical grounding, it’s time for leadership retraining, spiritual renewal, and possibly structural changes. Creating accountability systems and mentorship opportunities can help leaders realign with Christ’s example.

Employee culture represents another crucial area for periodic renewal. A Christian business should foster an environment of respect, unity, and spiritual growth—when high turnover, low morale, or workplace conflicts become prevalent, cultural intervention is necessary. This might involve integrating faith into work through optional Bible studies or prayer groups, promoting positive communication, addressing conflicts scripturally according to Matthew 18:15-17, and investing in employee development. As Stephen Covey wisely observed, “Always treat your employees exactly as you want them to treat your best customers.”

Customer relations deserve equal attention during your business reboot. Poor customer service not only harms company performance but damages your Christian witness. Training staff in Christian service principles, aligning marketing with godly values, building trust, and addressing complaints promptly are all vital steps in renewing your approach to customers. Matthew 5:16 reminds us to “Let your light shine before others, that they may see your good deeds and glorify your Father in heaven”—a principle particularly applicable to customer interactions.

Personal spiritual practices require regular renewal as well. Leaders must maintain consistent prayer, Scripture study, worship, and accountability. Similarly, your leadership mindset and thinking patterns may need recalibration—shifting from small thinking to God-sized vision, from negativity to positive expectation. As Brian Tracy notes, “Just as your car runs more smoothly when the wheels are in perfect alignment, you perform better when your thoughts, feelings, emotions, goals, and values are all in balance.”

The reboot process offers Christian business leaders a precious opportunity to realign with God’s purpose, renew commitment to biblical values, and strengthen their kingdom impact. When approached with humility, prayer, and openness to change, this renewal process positions your business to thrive not just financially but as a witness to Christ’s love and truth in the marketplace.

Recognizing and Managing Energy Vampires, Chronic Critics, and Other Challenging Personalities

As Christian business leaders, we encounter various personalities in our professional journey. While many relationships energize and inspire us, some can drain our resources and distract us from our God-given mission. Understanding these challenging personalities and developing biblical strategies to manage them is crucial for maintaining effective leadership and organizational health.

In our latest podcast episode, we explored six specific personality types that can potentially undermine your leadership effectiveness if not properly managed. These include chronic complainers, time wasters, energy vampires, manipulators, chronic critics, and boasters. Each presents unique challenges that require discernment, boundaries, and grace-filled responses.

The chronic complainer constantly focuses on problems without offering solutions. They drain emotional energy and create a negative atmosphere that can spread throughout your organization. When dealing with these individuals, it’s important to politely but firmly limit the time spent listening to complaints and redirect conversations toward solutions. Ask questions like, “What steps do you think we can take to address this issue?” This shifts the dynamic from venting to problem-solving. As Zig Ziglar wisely noted, “Be grateful for what you have and stop complaining. It bores everybody else, does you no good, and doesn’t solve any problems.”

Time wasters frequently interrupt with non-urgent matters and engage in lengthy, unfocused conversations. They may lack awareness about the value of your time as a leader. Establishing clear expectations about meeting durations, using time management tools like agendas, and being direct yet gracious about your priorities can help manage these interactions. Remember that Jesus himself modeled the importance of retreating to focus on priorities (Luke 5:16).

The energy vampire is perhaps one of the most dangerous personalities for leaders. These individuals leave you feeling emotionally drained after every interaction. They may be overly needy, demanding constant attention and validation, or manipulative, using guilt or drama to keep you engaged. Guarding your heart (Proverbs 4:23) is essential when dealing with energy vampires. Set firm boundaries, offer limited support, and connect them with appropriate resources while praying for their healing and wholeness.

Manipulators use flattery, guilt, or pressure to influence your decisions, often with hidden agendas for personal gain. These individuals can seem charming and supportive but act primarily in their self-interest. Seeking discernment through prayer, maintaining transparency in all interactions, asserting clear boundaries, and surrounding yourself with godly counsel are effective strategies for dealing with manipulators. When necessary, loving confrontation guided by Matthew 18:15-17 may be required.

Chronic critics constantly point out flaws without offering constructive feedback. They create a culture of fear and defensiveness that erodes confidence and creates division. While constructive feedback is valuable, chronic criticism is demoralizing. When facing critics, evaluate whether their feedback has merit, respond with grace rather than defensiveness, set boundaries for engagement, and foster a positive organizational culture that discourages excessive negativity.

Finally, boasters seek attention and validation through self-promotion and exaggeration. They monopolize discussions, interrupt others, and dismiss others’ contributions. Dealing with boasters requires modeling humility, redirecting conversations to shared goals, setting clear boundaries, encouraging constructive contributions, and holding them accountable for their claims.

As Christian leaders, we’re called to lead with love, wisdom, and discernment. By recognizing these challenging personalities and implementing biblical strategies to manage these relationships, we protect our God-given mission and lead with greater effectiveness. Through prayer and practical approaches, we can navigate these relationships with grace while staying focused on God’s purpose for our leadership.

Remember Proverbs 3:5-6, trusting that God will guide your path as you face these leadership challenges. Develop a personal action plan by identifying these personalities and establishing appropriate boundaries. Strengthen your spiritual foundation through daily prayer and Scripture reading. Build a support network of godly mentors and positive team members. Train your team to recognize and manage these behaviors, and regularly evaluate your energy levels and time management to maintain a healthy balance.

Coaching to Power Up Employee Performance

The integration of faith and business leadership creates a powerful foundation for effective employee coaching. In the latest Christian Business Concepts podcast, Harold Milby explores how Biblical principles can transform the way we develop our teams and improve workplace performance while honoring God.

At the heart of Christian leadership lies the call to serve others with integrity and humility. Coaching employees from this Biblical perspective means viewing performance improvement not merely as a business necessity but as an opportunity to demonstrate Christ’s love and leadership. As Tom Landry wisely noted, “A coach is someone who tells you what you don’t want to hear, who has you see what you don’t want to see, so you can be who you have always known you could be.” This perfectly encapsulates the transformative power of faith-based coaching.

There are six essential skills that Christian business leaders should cultivate for effective coaching. Active listening stands as the cornerstone, with James 1:19 reminding us to be “quick to listen, slow to speak and slow to become angry.” By practicing reflective listening and creating safe spaces for dialogue, leaders demonstrate respect and build trust. This foundational skill enables the coach to understand the employee’s unique challenges and aspirations, which proves invaluable for tailored development.

Empathy and compassion follow as critical components, rooted in Colossians 3:12 which calls believers to “clothe yourselves with compassion, kindness, humility, gentleness and patience.” Christian leaders recognize that employees are whole persons with struggles, emotions, and needs that extend beyond workplace performance. By acknowledging these realities with compassion rather than judgment, coaches create environments conducive to growth and development. This doesn’t mean allowing personal issues to dominate workplace discussions, but it does mean recognizing employees’ humanity and responding with Christ-like care.

Clear communication emerges as another vital skill, with Scripture reminding us that “a soothing tongue is a tree of life” (Proverbs 15:4). The podcast recommends using the “sandwich method” – starting with positive feedback, addressing areas for improvement, and concluding with encouragement. This approach balances necessary critique with affirmation, mirroring God’s own way of correcting His children with both truth and love. When communicating expectations, goals, or feedback, clarity prevents confusion and inspires action.

The remaining skills – encouragement, goal-setting, and adaptability – complete the Christian coach’s toolkit. Encouragement aligns perfectly with biblical instruction to “build each other up” (1 Thessalonians 5:11), while goal-setting reflects the principle that committed plans are established by the Lord (Proverbs 16:3). Adaptability and patience acknowledge that growth happens at different paces for different people, requiring coaches to tailor their approaches to individual needs while celebrating small victories along the journey.

Beyond developing these skills, there is a six-step process for improving employee performance through godly coaching. It begins with assessing current performance to establish a baseline, followed by collaboratively setting a vision for growth that aligns with both organizational needs and personal aspirations. This vision-setting should be bathed in prayer, seeking God’s wisdom and direction for the employee’s development path.

The subsequent steps involve providing constructive feedback in a spirit of love, developing necessary skills through training and mentoring, monitoring progress while celebrating successes, and addressing inevitable setbacks with grace rather than condemnation. Throughout this process, Christian business leaders are encouraged to integrate their faith naturally – modeling Christ-like behavior, seeking God’s wisdom, and helping employees see their work as ministry aligned with Colossians 3:23.

When implemented with consistency and genuine care, this Biblical approach to coaching transforms not only employee performance but the entire workplace culture. Businesses become communities where people thrive professionally and spiritually, with coaching serving as a ministry that empowers employees and reflects God’s love in tangible ways. Christian business leaders who embrace this approach discover that godly coaching produces both exceptional results and eternal impact.

Mastering The 5 Dimensions of Management

In today’s business world, management takes on a deeper meaning when viewed through the lens of faith. For Christian business leaders, management isn’t simply about achieving organizational goals—it’s about faithful stewardship of the resources God has entrusted to us. This holistic approach transforms how we lead, make decisions, and measure success.

The five core dimensions of management—strategic, operational, financial, human resources, and ethical/spiritual—provide a comprehensive framework for Christian leaders seeking to honor God through their business practices. Each dimension requires thoughtful implementation of biblical principles to ensure that our organizations reflect Kingdom values.

Strategic management begins with aligning your organization’s vision and mission with God’s purpose. As Proverbs 16:3 reminds us, “Commit to the Lord whatever you do, and he will establish your plans.” This process involves prayerful discernment and humble listening. A Christian business leader must develop a clear, inspiring vision statement that articulates where God is leading the organization, complemented by a mission statement that explains why the organization exists and the values that guide its approach. Regular SWOT analysis (strengths, weaknesses, opportunities, and threats) helps leaders stay attuned to both internal capabilities and external market conditions, ensuring that strategic decisions are both spiritually aligned and practically sound.

Operational management focuses on day-to-day activities and processes that deliver products or services while maintaining excellence. Ecclesiastes 9:10 instructs us to do whatever our hands find to do “with all our might,” which translates to optimizing processes, managing resources efficiently, implementing quality control measures, and mitigating operational risks. This dimension requires implementing tools like resource management software, quality control checklists, and automation technologies that free up time for higher-level priorities while ensuring that daily operations glorify God through their excellence.

Financial management represents one of the clearest expressions of stewardship in business. Luke 16:10-11 teaches that “whoever can be trusted with very little can also be trusted with much,” emphasizing that financial management requires integrity, transparency, and kingdom-focused priorities. Creating detailed budgets, maintaining accurate financial statements, controlling costs, and implementing ethical investment strategies all demonstrate faithful management of God’s resources. Moreover, Christian businesses should practice generosity, allocating resources to support charitable causes and God’s work in the world.

Human Resource management recognizes that every employee is an image-bearer of God deserving of dignity, respect, and opportunities to flourish. This dimension encompasses recruitment and selection processes that assess both competence and character, comprehensive training and development programs that nurture God-given talents, performance management systems that provide clear expectations and regular feedback, and employee well-being initiatives that demonstrate care for the whole person. Ephesians 4:11-12 speaks of equipping people for works of service—a principle that applies beautifully to the workplace where Christian leaders can help employees develop both professionally and spiritually.

Finally, ethical or spiritual management ensures that all organizational decisions and practices align with biblical principles. This cornerstone dimension influences every other aspect of management, fostering a culture of integrity, compassion, and spiritual growth. Matthew 5:16 urges leaders to “let your light shine before others,” which means developing a code of ethics based on biblical values, creating a workplace culture that reflects Christ’s love and humility, and providing opportunities for spiritual growth and community impact.

Christian business leaders are called to excel in all five dimensions of management—strategic, operational, financial, human resources, and ethical/spiritual. By mastering these areas with biblical wisdom, prayer, and the guidance of the Holy Spirit, organizations can honor God, serve people effectively, and make a lasting impact on the world. As we commit our businesses to the Lord and trust in Him, He will establish our plans and bring success—not as the world defines it, but as God does.

Developing the Christian Leader Within: A Biblical Approach to Business Leadership

In today’s business world, leadership often focuses solely on profit margins and bottom lines. However, true Christian leadership transcends these temporary metrics to embrace eternal principles rooted in biblical wisdom. As Harold Milby explores in the latest Christian Business Concepts podcast, developing the godly leader within you touches every aspect of your life – from business decisions to personal relationships.

Christian leadership fundamentally involves guiding others with a heart aligned with God’s will. This integration requires spiritual maturity, practical business acumen, and prioritizing faith, ethics, and service over personal gain. Jesus provides the perfect example of servant leadership that we can apply in entrepreneurial contexts – showing that true leadership isn’t about position but about purpose.

The key characteristics of strong spiritual leadership begin with faith – complete trust in God’s plan, provision, and guidance. Integrity follows as Christian leaders commit to acting honestly and justly in all circumstances. Servanthood represents perhaps the most counter-cultural aspect of biblical leadership, putting others’ needs before self-interest and reflecting Christ’s example who “did not come to be served but to serve” (Matthew 20:26-28).

Courageous leadership stands firm when making faith-based decisions, much like Daniel who faced the lions’ den rather than compromise his principles. Scripture reminds us to “be strong and courageous” (Joshua 1:9), knowing that God remains with us through difficult decisions. This courage gets tested particularly during ethical challenges, economic downturns, and workplace conflicts.

Stewardship recognizes that all resources ultimately belong to God, and leaders are responsible for managing them wisely. The parable of the talents in Luke 16 illustrates this divine expectation. Alongside this, discernment – the Spirit’s guidance in distinguishing truth from falsehood – becomes essential for godly decision-making. As John 16:13 promises, “When the Spirit of truth comes, he will guide you into all truth.”

Developing these leadership qualities requires intentional growth and self-assessment. Start by examining these traits in your current leadership role, rating yourself honestly, and identifying areas for improvement. Commit to daily prayer and Bible study, even if starting with just 15 minutes each day. Resources like devotionals for business leaders or Bible reading plans can provide structure to this spiritual discipline.

Cultivating servant leadership means identifying needs in your workplace or community where you can serve without expecting rewards. Consider mentoring someone, volunteering locally, or planning specific acts of service. James Hunter’s book “The Servant” offers valuable insights on this leadership approach that mirrors Christ’s example.

Building ethical decision-making skills involves applying a faith-based framework to business challenges. This means seeking guidance through prayer, Scripture, and possibly consulting Christian mentors before making significant decisions. Norman Bowie’s “Business Ethics” provides helpful case studies for developing this critical skill.

Perhaps the most challenging aspect of Christian leadership is balancing profit with purpose. While profit itself isn’t evil, Scripture warns that “the love of money is a root of all kinds of evil” (1 Timothy 6:10). Profit should serve as a tool for kingdom advancement rather than becoming an idol that displaces devotion to God. As Jesus taught, “Seek first the kingdom of God and his righteousness, and all these things will be added to you” (Matthew 6:33).

Ultimately, developing the Christian leader within requires being led by the Holy Spirit. This spiritual guidance helps navigate ethical challenges, workplace conflicts, and financial uncertainties with godly wisdom. By strengthening your faith foundation, embracing biblical examples, practicing ethical boldness, and building resilience through adversity, you can develop the courageous leadership needed in today’s business environment.

The journey of Christian leadership isn’t meant to be traveled alone. Mentoring others and multiplying your influence fulfills the biblical mandate to make disciples. As John Maxwell wisely noted, “The people closest to me determine my level of success or failure. The better they are, the better I am.” This multiplication mindset ensures that the impact of godly leadership extends beyond your individual sphere of influence.

The Biblical Art of Being an Exceptional Second-in-Command

The Biblical Art of Being an Exceptional Second-in-Command

In today’s leadership-obsessed culture, we often celebrate those at the top while overlooking the critical role of those who stand beside them. Yet throughout scripture and business history, we find that behind every successful leader is an exceptional “number two” who amplifies vision, ensures execution, and brings stability to the organization.

The concept of being a great second-in-command is deeply rooted in biblical principles. As Harold Milby explains in his podcast, many of the Bible’s most influential figures served faithfully as number twos before stepping into more prominent leadership roles. Consider Timothy, who traveled with Paul, delivered his letters, and pastored churches under his guidance. Paul mentored Timothy closely, even calling him “my true son in the faith” (1 Timothy 1:2). What made Timothy exceptional was his teachability, loyalty, and courage to lead despite his youth and natural timidity.

Joshua provides another powerful example. Before leading Israel into the Promised Land, he spent years as Moses’ aide, accompanying him on Mount Sinai, leading armies against enemies, and serving faithfully in preparation for future leadership. His loyalty, humility, and faithfulness to the vision given to Moses prepared him for his own leadership journey. Rather than seeking recognition or attempting to overshadow Moses, Joshua remained devoted to supporting the mission God had established.

Similarly, we see this pattern with Elisha serving Elijah, Joseph serving as Pharaoh’s second-in-command during Egypt’s great famine, and Jonathan supporting David even though it meant relinquishing his own claim to the throne. Jonathan’s selfless support of David demonstrates the covenant nature of a true number two relationship—he risked his life to protect David and embraced a supportive role rather than grasping for power that could have been his by birthright.

Modern business provides equally compelling examples of exceptional second-in-command leaders. Gwen Shotwell as President and COO of SpaceX has translated Elon Musk’s ambitious vision into operational reality, driving 60% of the global commercial launch market and securing multi-billion dollar contracts. Similarly, Sheryl Sandberg joined Facebook in 2008 and helped scale revenue from $150 million to billions while growing the team from 1,000 to over 70,000 employees.

So what makes someone an exceptional number two? According to biblical principles, it starts with cultivating a servant’s heart. Jesus himself taught that “whoever wants to become great among you must be your servant” (Matthew 20:26). This servant leadership approach strengthens the primary leader, advances the organization’s mission, builds trust and unity, prepares for future leadership, and ultimately brings glory to God.

To excel as a second-in-command, Christian business leaders must blend spiritual maturity with practical skills. This includes cultivating that servant’s heart by praying for humility, listening actively to understand the leader’s vision, and stepping in to lighten their load when needed. Aligning completely with the vision means regular communication with the primary leader, asking clarifying questions, and then consistently reinforcing that vision with the broader team.

Providing wise counsel is another crucial aspect of the role. This requires thoroughly understanding the organization’s operations, market trends, and challenges, then offering feedback privately and respectfully. Using discernment about when to speak and when to listen demonstrates maturity, as does complementing the primary leader’s strengths by taking ownership of areas where they may need support.

Perhaps most crucially, a great number two builds the bridge from strategy to execution. While many leaders excel at casting vision, they may struggle with operational details. An exceptional second-in-command translates vision into actionable plans, manages projects, and ensures deadlines are met. This creates a powerful partnership where both leaders function in their areas of strength.

The position of second-in-command carries unique challenges. Feeling undervalued is common, as is the tension between maintaining loyalty while providing honest feedback. Managing relationships both up and down the organizational chart requires wisdom and emotional intelligence. Despite these challenges, serving as a number two is a high calling that combines humility, competence, and faithfulness.

Being a great number two isn’t about being second-best—it’s about faithfully stewarding the responsibilities entrusted to you while reflecting Christ’s character. As you excel in this role, you not only strengthen your organization but prepare yourself for future leadership opportunities in God’s perfect timing.

Raising Up Your Number Two: A Biblical Guide to Leadership Development

The concept of raising up a “Number Two” leader in your organization isn’t just a smart business practice—it’s biblical stewardship at its core. As Christian business leaders, we’re called to steward not only our resources but also the people God has entrusted to us. This includes preparing the next generation of leaders who will carry forward our mission and values.

Throughout Scripture, we see powerful examples of leadership development. Moses identified and mentored Joshua, equipping him to lead Israel after his departure. Jesus spent three years preparing His disciples to continue His ministry. These biblical patterns reveal that leadership succession is a divine principle, not merely a business strategy.

The urgency of developing a strong second-in-command becomes clear when we consider that only 30% of organizations feel confident in their leadership pipeline. This statistic from Harvard Business Review highlights a critical gap in many businesses today. A competent Number Two doesn’t just provide operational support—they offer fresh perspectives, boost team morale, and ensure organizational resilience during transitions or crises.

When identifying potential candidates for this crucial role, character must precede capability. Look for individuals who demonstrate integrity, humility, and trustworthiness—qualities emphasized throughout Scripture. As Proverbs 10:9 reminds us, “Whoever walks in integrity walks securely.” Your Number Two should align with your organization’s values while bringing complementary skills to the table.

Avoid common pitfalls in this selection process, such as choosing someone who mirrors your own strengths and weaknesses. A wise leader recognizes the value of diverse perspectives and seeks someone who can fill their blind spots. Don’t overlook quieter achievers in favor of more visible employees, and never rush this critical decision. James 1:5 encourages us to seek God’s wisdom, which is particularly important for such a significant choice.

Once you’ve identified the right person, intentional development becomes essential. This includes regular mentoring, providing training opportunities, and gradually increasing responsibilities. Share both your successes and failures to impart practical wisdom. Encourage them to view their role as a calling, not just a position—as Colossians 3:23-24 instructs us to work as if working for the Lord.

Perhaps most challenging for many leaders is the willingness to truly empower their Number Two. This means trusting them with meaningful responsibility and decision-making authority. Without this empowerment, you’ll create a dependent leader rather than a confident one. Clear communication, transparent expectations, and gracious correction create an environment where your successor can thrive.

The biblical example of Moses and Joshua provides a powerful blueprint. Moses identified Joshua’s potential, mentored him through various challenges, gave him opportunities to lead, publicly affirmed his authority, and ultimately empowered him to take full leadership. Throughout this process, both men remained deeply reliant on God—an essential element for Christian leadership development.

Raising up a Number Two is ultimately an act of faith and stewardship. It acknowledges that our leadership is temporary and that God’s purposes extend beyond our tenure. By identifying, developing, and empowering the next generation of leaders, we honor God and ensure that the vision He’s entrusted to us continues to bear fruit long after we’ve moved on.