coaching

FROM DOER TO LEADER: THE SHIFT THAT UNLOCKS MULTIPLICATION

/ hmilby61 / Leave a comment

Many founders start as doers because early survival demands it.
You sell.
You fulfill.
You fix.
You answer the phone.
You make payroll.

In the beginning, hustle is obedience. But what built the business will not grow the business.

Grit launches. Structure multiplies.

The danger is this: if you do not transition intentionally, the very strengths that started the company will eventually stall it.

Scripture shows us the pattern repeatedly:
Vision first. Then multiplication.

Nehemiah cast a clear vision and assigned sections of the wall. He did not stack every stone.
Jesus called the Twelve to be with Him so that He could send them out.
Moses did not judge every dispute forever.

The pattern is consistent:

God gives vision to one, but growth happens through many.

Leadership is not louder effort. It is quiet alignment.

Think about an orchestra. The conductor rarely makes a sound. He does not play the violin. He does not strike the drums. Yet without him, timing collapses. His silence creates order. His restraint produces harmony.

Leadership is less about volume and more about alignment.

In business, that looks like:

  • Clear direction
  • Predictable cadence
  • Cultural consistency
  • Emotional steadiness

So the team can play their parts with both skill and heart.

WHEN DOING BECOMES THE CEILING

Doing everything yourself feels responsible. It even feels noble. But slowly, quietly, it becomes the lid.

When every approval flows through one person:

  • Speed slows.
  • Initiative dies.
  • Confidence erodes.
  • Growth plateaus.

You become the bottleneck you once fought to escape.

And here’s the deeper issue:
You move away from your God-given role.

You were called to steward:

  • Vision
  • People
  • Values

Not inboxes and micro-decisions.

Think of a ship’s captain who leaves the bridge to work in the engine room.

The gauges matter. The mechanics matter. But storms gather on the horizon. Currents shift. Icebergs do not announce themselves.

If no one is scanning, charting, and steering, the ship drifts.

And drift in business feels like:

  • Chronic urgency
  • Whack-a-mole management
  • Constant interruptions
  • Reaction instead of strategy

Burnout follows — not from hard work, but from low-leverage work.

Exhaustion is often a sign you’re operating below your calling.

Ecclesiastes reminds us:
“Better one handful with tranquility than two handfuls with toil and chasing after the wind.”

Margin is not laziness.
Margin is leadership discipline.

If everything depends on you, you don’t have a business — you have a dependency.

HOW TO KNOW YOU’RE STUCK AS A DOER

Here are some diagnostic signals:

  • Your calendar is dense with tasks and light on thinking.
  • Progress slows when you are offline.
  • Your team brings problems without options.
  • Time off produces anxiety instead of renewal.
  • Growth feels chaotic, not strategic.
  • You measure success by personal output.
  • You delay delegation because “it’s faster if I just do it.”

That last one is especially dangerous.

Short-term efficiency often destroys long-term scalability.

You are not failing morally.
You are simply outgrowing your current leadership structure.

Growth requires internal restructuring before external expansion.

THE IDENTITY SHIFT

Here’s the part most leaders miss:
The shift from doer to leader is not first structural — it is identity-based.

If you secretly believe:

  • “I am valuable because I produce.”
  • “I am needed because I fix.”
  • “I am important because I am involved.”

Then delegation will feel like loss.

But your value was never rooted in output.
It is rooted in obedience and stewardship.

Jesus did not heal every sick person in Israel.
He fulfilled His assignment.

Leadership maturity is knowing what not to carry.

HOW TO MAKE THE SHIFT

1. Clarify Your Role

Ask:

  • What decisions must only I own?
  • Where do I uniquely create the most value?
  • What would break if I stopped doing it?
  • What continues because I haven’t built someone else?

Your role should increasingly move toward:

  • Direction
  • Development
  • Decision clarity
  • Cultural reinforcement

If you are still managing tasks instead of managing direction, you are under-functioning as a leader.

2. Delegate Outcomes, Not Steps

Most leaders delegate instructions.
Strong leaders delegate outcomes.

Give:

  • The target
  • The guardrails
  • The deadline

Do not give the script.

Control produces compliance. Trust produces growth.

Coach thinking, not behavior.

Instead of:
“Here’s how I would do it.”

Ask:
“What options do you see?”

Helpers wait.
Leaders weigh trade-offs.

And yes — it will be messy at first.

Delegation feels slower before it feels scalable.

It’s like teaching a teenager to drive.
The first few miles are terrifying.
But if you never let go of the wheel, they never learn.

3. Build Systems That Reflect Your Values

Order is not control.
Order is clarity.

Document:

  • How decisions are made
  • How money flows
  • How quality is reviewed
  • How communication moves

Without systems, culture depends on your mood.
With systems, culture survives your absence.

Think of irrigation channels in farming.
Without channels, water floods randomly.
With channels, growth becomes predictable.

Systems are simply values with structure.

4. Develop Leaders, Not Assistants

Moses appointed leaders of tens, fifties, hundreds, and thousands.

Nehemiah assigned ownership near each family’s home.

Jesus sent the seventy-two two by two.

Notice the pattern:

  • Choose capable people
  • Define scope
  • Provide authority
  • Stay available for correction

Multiplication is intentional.

If you do not intentionally build leaders, you will unintentionally build dependency.

THE FAITH COMPONENT

Delegation is not abdication.
It is faith in God’s design for multiplication.

It says:
“I trust that God works through others, not just through me.”

Perfection will not happen.
Mistakes will occur.
But review and coaching produce maturity.

Remember this:

God grows people through responsibility.

When you hoard responsibility, you stunt growth — theirs and yours.

THE FINAL PICTURE

When you shift from doer to leader:

  • The work grows.
  • The people grow.
  • The culture stabilizes.
  • Your margin returns.
  • Your vision expands.

You return to the bridge.

Eyes scanning the horizon.
Hands steady on direction.
Heart aligned with calling.

You stop being the engine.
You become the compass.

And that is where God intended you to lead from.

Creating Environments That Bring Success Faster

/ hmilby61 / Leave a comment

The heart of the conversation is simple but not easy: the environment you build becomes the harvest you reap. Harold frames culture as the “soil” of a business, and the metaphor stays with you because it is practical, biblical, and testable. Good soil produces growth, bad soil chokes potential. Many leaders drift into culture rather than design it, and the result looks like Harold’s story of a small company with a disengaged team, a hobbyist owner, and a toxic atmosphere where smiles vanished and hope dried up. The lesson is clear: if you don’t shape the environment on purpose, your personality will shape it for you—often in ways you never intended. The episode walks through eight environments that, together, form a framework for godly success: collaborative, inclusive, innovative, supportive, growth-focused, learning-centered, accountable, and purpose-driven. Each one is grounded in Scripture, tied to real business outcomes, and translated into concrete actions a manager can take this week.

Collaboration is first because it dissolves silos and multiplies gifts. Drawing from 1 Corinthians 12 and Ephesians 4, Harold argues that teams reflect the body of Christ when parts work together with open communication and mutual respect. The effect is practical, not abstract: better problem solving, faster iteration, and higher morale. You can spark collaboration through structured weekly huddles, transparent tools like Microsoft Teams, cross-functional projects, and norms that reward curiosity over turf. The critical behavior is humble leadership—admitting mistakes, inviting input, and celebrating collective wins. When leaders model that posture, the room relaxes, contributions surface, and the team learns to disagree without tearing. Over time, collaboration raises productivity and lowers turnover because people feel seen and useful. It also becomes a living witness of unity, showing that excellence and kindness can share the same table.

Inclusivity follows, not as a corporate buzzword but as a reflection of God’s impartial love. Teams limited to one background or mindset grow predictable and fragile; diverse teams become inventive and resilient. Harold points to Acts 10 to ground the value, then brings it down to hiring habits, policies, and rhythms that remove barriers and widen access. The playbook is straightforward: train managers to spot bias, design hiring processes that seek range in education, experience, age, and ability, and create flexible work options that broaden the pool. Celebrate the differences you hire for—invite stories, mentor underrepresented teammates, and make inclusion visible in decisions and promotions. The result is better ideas, faster learning cycles, and a culture that attracts talent who want to contribute at full strength. Inclusivity also expands your reach; when more voices shape decisions, your products and services fit more people, and your workplace becomes a credible place to explore faith without fear.

Innovation thrives where curiosity is welcomed and failure is interpreted, not punished. Harold ties creativity to the Creator—Genesis 1 sets the pattern: we are made to build, name, and steward. Practically, that means scheduling brainstorming, resourcing experiments, and praising attempts, not only outcomes. Leaders can open space for prototype days, pilot budgets, and micro-grants that let ideas breathe. Pray for wisdom before ideation; ask for ethical creativity that serves customers and honors God. Offer training in creative thinking and tools that lower the cost of trying—software, whiteboard rituals, and short feedback loops. The key is reframing failure as a learning event with insight captured and shared. When teams see that a dead end is data, they move again. Innovation is not chaos; it is disciplined exploration under a mission, guided by values that protect people while advancing breakthrough work.

Support is the safety net that keeps people from burning out as they stretch. Galatians 6 and 1 Thessalonians 5 call us to carry burdens and build one another up. In a company, that looks like mentoring pairs, wellness resources, flexible policies during crisis, and leaders who check in on people before performance. Make space for hard conversations without penalty; normalize asking for help; honor effort and progress, not only the final number. Rituals matter—monthly recognition, testimony moments where leaders share their own trials and God’s faithfulness, and calendars that pace the work to include recovery. Supportive cultures reduce absenteeism, retain institutional knowledge, and build loyalty that money can’t buy. They also set the stage for honest accountability because people know correction comes from care, not control. The spiritual fruit is a credible picture of Christlike compassion where people feel safe to grow.

Growth environments take support and turn it into a plan. Harold urges leaders to help each teammate build a personal and professional growth plan that they can execute. In Harold’s latest podcast he addresses:

• the “good soil” metaphor for culture and outcomes
• warning signs and costs of toxic environments
• collaboration as unity of diverse gifts
• inclusion as a reflection of God’s impartial love
• innovation as disciplined, prayerful creativity
• support that prevents burnout and builds loyalty
• growth planning tied to skills, character, and calling
• learning rhythms that drive adaptability and insight
• accountability through clear roles and regular feedback
• purpose that links everyday work to mission and impact

Coaching to Power Up Employee Performance

/ hmilby61 / Leave a comment

The integration of faith and business leadership creates a powerful foundation for effective employee coaching. In the latest Christian Business Concepts podcast, Harold Milby explores how Biblical principles can transform the way we develop our teams and improve workplace performance while honoring God.

At the heart of Christian leadership lies the call to serve others with integrity and humility. Coaching employees from this Biblical perspective means viewing performance improvement not merely as a business necessity but as an opportunity to demonstrate Christ’s love and leadership. As Tom Landry wisely noted, “A coach is someone who tells you what you don’t want to hear, who has you see what you don’t want to see, so you can be who you have always known you could be.” This perfectly encapsulates the transformative power of faith-based coaching.

There are six essential skills that Christian business leaders should cultivate for effective coaching. Active listening stands as the cornerstone, with James 1:19 reminding us to be “quick to listen, slow to speak and slow to become angry.” By practicing reflective listening and creating safe spaces for dialogue, leaders demonstrate respect and build trust. This foundational skill enables the coach to understand the employee’s unique challenges and aspirations, which proves invaluable for tailored development.

Empathy and compassion follow as critical components, rooted in Colossians 3:12 which calls believers to “clothe yourselves with compassion, kindness, humility, gentleness and patience.” Christian leaders recognize that employees are whole persons with struggles, emotions, and needs that extend beyond workplace performance. By acknowledging these realities with compassion rather than judgment, coaches create environments conducive to growth and development. This doesn’t mean allowing personal issues to dominate workplace discussions, but it does mean recognizing employees’ humanity and responding with Christ-like care.

Clear communication emerges as another vital skill, with Scripture reminding us that “a soothing tongue is a tree of life” (Proverbs 15:4). The podcast recommends using the “sandwich method” – starting with positive feedback, addressing areas for improvement, and concluding with encouragement. This approach balances necessary critique with affirmation, mirroring God’s own way of correcting His children with both truth and love. When communicating expectations, goals, or feedback, clarity prevents confusion and inspires action.

The remaining skills – encouragement, goal-setting, and adaptability – complete the Christian coach’s toolkit. Encouragement aligns perfectly with biblical instruction to “build each other up” (1 Thessalonians 5:11), while goal-setting reflects the principle that committed plans are established by the Lord (Proverbs 16:3). Adaptability and patience acknowledge that growth happens at different paces for different people, requiring coaches to tailor their approaches to individual needs while celebrating small victories along the journey.

Beyond developing these skills, there is a six-step process for improving employee performance through godly coaching. It begins with assessing current performance to establish a baseline, followed by collaboratively setting a vision for growth that aligns with both organizational needs and personal aspirations. This vision-setting should be bathed in prayer, seeking God’s wisdom and direction for the employee’s development path.

The subsequent steps involve providing constructive feedback in a spirit of love, developing necessary skills through training and mentoring, monitoring progress while celebrating successes, and addressing inevitable setbacks with grace rather than condemnation. Throughout this process, Christian business leaders are encouraged to integrate their faith naturally – modeling Christ-like behavior, seeking God’s wisdom, and helping employees see their work as ministry aligned with Colossians 3:23.

When implemented with consistency and genuine care, this Biblical approach to coaching transforms not only employee performance but the entire workplace culture. Businesses become communities where people thrive professionally and spiritually, with coaching serving as a ministry that empowers employees and reflects God’s love in tangible ways. Christian business leaders who embrace this approach discover that godly coaching produces both exceptional results and eternal impact.

Creating Lift For You Business Or Organization

/ hmilby61 / Leave a comment

In today’s ever-changing business landscape, leaders face constant challenges that can stifle their growth and innovation. At the core of success lies a powerful concept: creating lift in an organization, akin to what aerodynamics does for airplanes. This episode of Christian Business Concepts elaborates on how business leaders can harness biblical concepts to foster environments that inspire and motivate their teams, much like an aircraft soars effortlessly into the sky. Understanding lift and implementing these principles can lead to exceptional fulfillment and success rooted in God’s Word.

To begin, let’s delve into the essence of lift and its connection to effective leadership. Lift is that scientific force essential for an airplane’s flight, generated by the aircraft’s wings. In businesses, creating lift means nurturing a workplace where employees feel valued, engaged, and motivated. Leaders should aim to uplift, inspire, and provide a sense of direction within their teams. The implementation of strategies that help create lift can significantly enhance performance and promote growth on personal, organizational, and spiritual levels.

One of the central biblical snippets shared in this episode was Isaiah 40:31, which beautifully illustrates that those who wait on the Lord will renew their strength, allowing them to soar as eagles. This passage highlights that, like the principles outlined in Scripture, businesses can achieve heights of success that resonate with purpose. In Philippians 3:12-14, we are encouraged to forge ahead towards the goal God has set for us, continually pressing forward. This ethos is vital for business leaders; they must lead with a vision that aligns with divine principles while ensuring their teams are also moving towards shared goals.

We also explored how the shape and design of a wing affects its ability to produce lift. In a similar vein, business leaders must consider the organizational structure and strategies they put in place. A well-thought-out plan that accommodates the dynamics of the business environment makes a considerable difference. Just as wings need balance and stability in flight, leaders must maintain equilibrium between tradition and innovation, risk and caution. This careful crafting of organizational structures will ensure resilience even in turbulent times.

Adaptability was another core theme discussed. An aircraft adjusts its wings to respond to varying air conditions, demonstrating the importance of flexibility in leadership. Likewise, the most effective business leaders recognize the necessity to pivot and adjust strategies amid changes in market conditions, employee feedback, or technological advancements. As it’s noted in Philippians 4:11, being adaptable is a hallmark of successful leadership and essential for sustained growth.

Collaboration stood out as a vital element for creating lift in a business environment. Just as both wings and a plane’s tail work in coordination to allow for flight, so too must employees work together. Leaders should cultivate a cooperative atmosphere that thrives on diverse talents and perspectives; this diversity nurtures innovation. By establishing strong teamwork, collaborating will lead to a shared sense of ownership and accomplishment among team members.

In the latter portion of the episode, the significance of leadership’s airspeed was explored, revealing that momentum is key for driving initiatives forward. Leaders must maintain steady progress and foster a culture of action to propel their vision. In business, just like aviation, moving too slowly can lead to stagnation, and remaining agile in change is essential. Continuously seeking feedback from the market, employees, and stakeholders therefore becomes imperative to ensure the organization remains on the cutting edge of its initiatives.

Risk management versus risk assessment highlighted another critical area. Leaders must identify and assess the various risks associated with their strategies, ensuring that calculated risks do not lead to disastrous stalls. Proverbs 22:3 underscores the importance of foresight in navigating risks—a lesson directly pulled from aviation practices that keep aircraft soaring high.

A compelling angle introduced in this podcast is the angle of attack—how steeper inclines increase lift up to a point. Business leaders also need to strategically position their initiatives to maximize opportunities while being aware of the risks posed by overextension. Risk management comes into play once again here, encouraging leaders to find the right equilibrium that fosters growth and avoids setbacks.

Understanding the business environment is crucial, akin to air density affecting lift. Higher air density allows an aircraft to rise, just as leaders must ensure their organization has a conducive environment to thrive amidst economic trends, competition, and customer behavior. Investing in personnel, technology, and capital serves as vital resources needed for maximizing performance.

Ultimately, cultivating a supportive organizational culture will enhance a business’s ability to create lift. Leaders should encourage an inclusive environment where team members feel valued and empowered to collaborate actively. By focusing on sustainable growth, ensuring that strategies balance long-term viability with immediate gains is necessary for any organization aiming for impactful success.

In conclusion, the principles discussed in this episode showcase that effective leadership is both a science and an art. By establishing a foundation rooted in biblical teachings, leaders can foster an atmosphere where their organizations can elevate to new heights, creating lift that leads to genuine godly success while enriching the lives of their employees and community. Soaring beyond average is not only achievable—it’s the divine calling for each leader striving to fulfill their purpose with integrity and excellence.